The Hunter Melanoma Foundation needed to take its workplace sun-safety training beyond in-person delivery. Today, SWAP runs as a complete self-service online training platform at training.hmf.org.au: businesses enrol their teams, workers train on any device, and certificates and reporting happen automatically. Here is how we built it.
Client Overview
The Hunter Melanoma Foundation is a registered charity based in the Hunter, dedicated to reducing the impact of melanoma in a country with some of the highest skin cancer rates in the world. Its SWAP program (the Sun Safe Workplace Awareness Program) helps businesses protect their people, with training, toolbox talks, workplace checklists and self-check tools aimed at the outdoor workers who carry a disproportionate share of that risk. To reach workplaces at scale, the Foundation needed SWAP to live online.
The Challenge
Taking SWAP online was not a matter of putting videos on a webpage. The Foundation needed a genuine learning platform:
- Real course delivery: structured lessons, assessments, learner accounts and progress tracking
- Provable completion, with personalised certificates for workers and records for employers
- Flexible payment that works for everyone from sole traders to large employers
- No manual administration, because a small charity team cannot spend its week re-keying enrolment data
- A platform that works on a phone in a work vehicle or site shed, and is locked down around user accounts and payments
Our Approach
HyperWeb designed and built the platform as a dedicated Learning Management System on the BuddyBoss and LearnDash stack within WordPress, carrying the Foundation’s brand while standing visually distinct as its training arm. The build was guided by a clear set of objectives:
Purpose-Built Learning Platform
A landing page with entry points to each course, a learner dashboard, password-protected resources (toolbox talks, presentations and workplace checklists), and the ability to add new courses as the program grows.
Flexible Course Payments
Stripe payments supporting one-off course purchases and subscriptions, with discount coupons, free courses and custom packages for larger organisations, all managed by the Foundation without developer involvement.
Automatic Certificates and Reporting
The final lesson and assessment in each course generates a PDF certificate personalised with the learner’s name, downloadable on the spot and emailed automatically. Administrators can monitor progress and run reports filtered by course, learner or group, so a business can see exactly where its team is up to.
Connected to the Foundation’s Systems
Integrations with Zoho CRM and Xero, plus email notifications to administrators and learners, so enrolments, payments and contact records flow through automatically.
Secure, Fast and Mobile-First
Fully responsive, speed-optimised development with HyperWeb’s security hardening applied throughout, malware protection, and on-page SEO, analytics and Search Console lodgement from day one.
Training and Handover
Quality assurance, user testing, and hands-on training for the Foundation’s team at their Waratah premises, so SWAP runs day to day without depending on developers.
The Results
SWAP now operates as a self-service online training platform. Businesses enrol their teams, workers complete sun-safety training on any device, certificates are issued automatically, and the Foundation can see progress across every workplace it serves, all without manual administration. The platform gives a small charity team the reach of a much larger training organisation, and it is built to grow as new courses are added.
“Working with Brendan and the Hyperweb team has been an excellent experience. They’ve consistently demonstrated creativity in responding to our requests and have been timely and reliable in all communication. The result is a high-quality product in the SWAP training platform, which reflects their skill, professionalism, and commitment to delivering great work. We’re very pleased with the outcome and would confidently recommend Hyperweb to others.”
Sue-Ellen Evans, Project Manager, Hunter Melanoma Foundation
Key Takeaways
The SWAP platform shows what a purpose-built web application can do for an organisation whose mission outstrips its headcount:
- A learning platform is a system, not a website. Courses, payments, certificates and reporting have to work together, and building them as one platform is what removes the administration.
- Automation is what makes scale possible. Certificates, notifications, CRM and accounting integration mean every new enrolment costs the Foundation nothing in admin time.
- Handover matters. The Foundation’s team runs the platform themselves, adding courses and managing learners without developer involvement.
- Purpose-built beats off-the-shelf when the mission is specific. SWAP’s mix of audiences, pricing and reporting needed a platform shaped around the program, not the other way around.
Does your organisation need to deliver training, membership content or certification online? Get in touch with the HyperWeb team for a free initial consultation, or browse more of our case studies to see what we have delivered for other clients.
